Shipping policy

We are committed to providing fast and secure shipping for all orders. Please read the following terms carefully to understand our shipping policy:

1. Order Processing Time
   Typically, we process and ship orders within [1-3 business days] after receiving them. However, during promotional events or peak periods, processing times may be extended.

2. Shipping Methods and Timeframes
   We offer various shipping methods, and you can select the option that best suits your needs at checkout. Standard shipping usually takes [5-10 business days], and expedited shipping takes [2-5 business days], depending on your location.

3. Shipping Costs
   Shipping costs are automatically calculated based on your order total, product weight, and destination, and will be displayed at checkout. We may offer free shipping on orders over a certain amount.

4. International Shipping
   We ship internationally. Shipping times and costs for international orders vary depending on the destination country. Any customs duties or taxes are the responsibility of the buyer.

5. Order Tracking
   Once your order has been shipped, you will receive an email with tracking information. Please use the provided tracking number to check the status of your package on the carrier's website.

6. Shipping Delays
   We are not responsible for shipping delays caused by the shipping carrier, customs inspections, or any force majeure events (such as weather, natural disasters, global pandemics, etc.). If your package does not arrive within the estimated time, please contact our customer service team for assistance.

7. Damaged or Lost Packages
   If your package is lost or damaged during transit, please contact us within [48 hours] of receiving the package. We will do our best to assist you in contacting the shipping carrier and seeking a resolution or compensation.

8. Receiving Orders
   Please ensure that the shipping address you provide is accurate. We are not responsible for packages lost or undelivered due to incorrect addresses, lack of recipient, or other customer-provided errors.